12/9/09

Little victories

Sometimes it's the little things in life that bring us joy. About a month ago, the power cord on my shaver went down - hard. A little too much stress caused the power cord to break off right at the piece that plugs into the shaver. No power cord, no shaver.

So after moping around for a couple of weeks and cutting myself with a disposable blade, I went on to the Norelco website. After a little bit of searching I found my particular shaver (quite a task since it was from 2000) and there it was - a replacement power cord for MUCH less than a new shaver. :)

And while this seems like such a simple thing, this kind of win is relatively rare in my experience. Typically, the speed of obsolescence is so great that a tool that is even a couple of years old can become waste simply because something broke and replacement parts are not available. So kudos to Norelco!

Another example I found recently comes from the power tool manufacturer Milwaukee. I don't happen to own any Milwaukee tools, but I saw an article about an upgrade kit Milwaukee has developed for one of their rechargeable tools. Milwaukee, like some of the other tool companies, sells work lights that run on rechargeable battery packs. Most of these work lights, especially the ones made a few years back, are designed to use incandescent or halogen bulbs. Instead of developing a whole new work light, Milwaukee developed an "upgrade" kit for these work lights that converts the work light to an LED light. So if own one of these lights you can now have a light source that lasts longer, is a bit brighter, and lasts longer on a single charge. Awesome!

So if something breaks, don't give up just yet. Take a look around the web and you just might find that you can get it fixed. And if we let manufacturers know how much we appreciate these services, maybe they won't be so rare.